Exploring Tours and Activities

 

What’s the [loveheart] Like for?

The Like button is a simple method to group and filter your favourite products. You may also want to quickly group any new products before categorising.

What’s the Add to Category for?

Allows you to create a more granular categorization or grouping of products. You can choose to add to existing categories or add to a new category title of your choice. You can also deselect products from categories using the same flow.

What’s the difference between Private and Public Category?

1. Private categories are those that you want as part of your marketplace filtering.
2. Public categories allow you to integrate the products on your website.

 

Selling Tours and Activities Online

 

Can I sell marketplace tours and activities on my website?

Yes.  Please check the Integration menu for a suite of integration options. Some of the more powerful integration options need a product category. We recommend that you get the help of your webmaster if you need to get tricky.

Do I need a website to sell online?

No. You can use your Rezdy alias (alias.rezdy.com) to sell online until you set up your website.

 

Automated Payments

 

Automated Payment

Automated Payment allows you to book any product and get guaranteed payment. There is no need for invoicing or chasing commission payments. Withdraw direct to your bank account from the Automated Payments area.

 

Eligibility

You need a bank account. Payoneer (Rezdy’s payment provider) supports bank accounts in most countries and currencies, and may apply a currency exchange fee to transfer to your bank account if not in Australia or USA.

 

How do I get paid?

First set up your account in Marketplace Settings. It will take up to 2 days to verify.  Once verified you can start withdrawing available funds from the “My Commissions” page.

 

Are Automated Payments guaranteed?

Yes, Rezdy guarantees payment using the Automated Payments method for all fulfilled orders.

 

When can I withdraw commission funds?

Commission payments are usually available for withdrawal within 7 days of the tour fulfillment date.

 

What are the fees?

1. Rezdy service fee of 5%. Rates shown for Automated Payments are already reduced by 5%.
2. Bank transfer fee of approx $3.00 is charged by Payoneer (Rezdy’s agent payment provider) each time funds are withdrawn in a local currency.

 

Terms

Please refer to the Vendor Agreement for a complete view of Rezdy’s terms.

 

Cancellations

 

What is the cancellation policy?

We have chosen for the “Moderate” cancellation policy option: allow cancellations with full refund up to 7 days before the tour date.

What happens to my commission if a customer cancels?

Commission no longer applies for cancellations made within the policy time frame. The full amount is refunded to the customer. Otherwise any cancellations outside of the policy time frame remain in tact.